Alicia is a highly skilled microbiologist who holds a Bachelor’s degree in applied sciences from Auckland University of Technology, in addition to IICRC WRT and AMRT certifications. Alicia worked for several years in a specialised laboratory where she analysed samples for microbial contamination including spore traps and building materials.
With a comprehensive scientific and technical understanding of mould, Alicia wanted to apply this knowledge to the physical aspect of remediation and has more recently been working in the mould remediation industry as a technician and consultant for Biodec. “Physically working in the industry his key in broadening my knowledge of applied processes and helps me to relate to the technicians that I teach” she says.
Alicia is also currently studying toward a graduate Diploma in Occupational Safety and Health as her current role requires knowledge about a range of occupational hazards. “My aim is to impart my knowledge to other technicians to help them get the job done right the first time”.
With over 40 years in the cleaning and restoration industry, Andy boasts a wealth of knowledge in the areas of carpet, upholstery and hard floor cleaning, stain removal, and water damage restoration.
Andy is an IICRC Master Textile Cleaner, having completed training in IICRC Water Damage Restoration, Commercial Carpet Maintenance, Carpet Repair and Reinstallation, Upholstery and Fabric, Leather Cleaning, Odour Control, and Colour Repair. He is also a past Vice President of the Carpet Cleaners Association of NZ.
“I learnt to clean any type of fabric, clean all carpets (and Persian rugs . . . all those scary bleeders), lay carpet and do repairs, water restoration and carpet dyeing” he says.
These experiences have taught him three very valuable lessons:
He says “We never stop learning in this profession because new technologies are always being developed and new textiles and floorings are being created.”
With over 20 years of experience in finance, risk and compliance management, and business support services, Isaac has a comprehensive understanding of what is required to make a company tick and how to effectively implement growth and improvement strategies. He has significant international experience, holding senior roles in a multi-national organisation in which he was a key contributor for several projects to enhance business capability and efficiency. He also led the risk and compliance team, responsible for training and the learning and development of finance staff in over 120 countries.
Isaac was drawn to the methamphetamine contamination industry in 2016 when asked to develop a meth risk management policy and procedures for a property management firm. He subsequently moved into a management role with a pest control company where he implemented a meth testing operation and enhanced business performance using cloud technology. He has a passion for this industry and is committed to raising awareness around meth contamination and implementing a culture of compliance and best practice throughout Australia.
Isaac is an internationally certified risk management practitioner through the Institute of Risk Management (IRM) in London and holds several cloud software certifications.
Paul Pritchard has been an Approved IICRC Instructor for WRT, CCT & UFT designations for more than 12 years, with a career in the specialist cleaning and restoration industry spanning 3 decades.
Paul has sat on a number of AS/NZS Standards Committees, ANSI/IICRC Standards development & review committees and NZQA Unit Standard review committees as a recognised industry expert. He currently sits on the Board of Directors of Careerforce Industry Training Organisation for whom he also acts as a registered workplace assessor. In addition to holding a number of NZQA Unit Standards in Workplace Assessment & Education, he is also a Worksafe Authorised Compliance Certifier for hazardous substances and is a full member of the Hazardous Substances Professionals of NZ.
Paul is immediate past president of the Carpet Cleaners Association of NZ and an Associate Member of the Restoration Industry Association.
Rosemary is a business powerhouse with more than 30 years experience in the professional cleaning and remediation industry. As the founder and driving force of Cleaning Systems Ltd (CSL) in New Zealand, Rosemary has consistently been at the front of new developments and initiatives in the restoration and meth decontamination industry.
Currently Rosemary’s passion is in methamphetamine testing and remediation. By providing the highest-level training and technical support in Australasia, she ensures her delegates are delivering the highest quality testing and remediation work in the industry. She was a contributor to the NZ meth contamination standard NZS8510, and to the creation of the governing body of the NZ meth testing industry, MTIANZ. Rosemary continues to be active with its development.
Rosemary has significant and valuable business experience. Prior to launching CSL in 1991, she successfully founded and franchised one of New Zealand’s largest cleaning companies. Rosemary graduated from the Icehouse Business School where she gained invaluable knowledge on successful business growth and management.
Rosemary is IICRC certified in several fields and has provided many years of training across multiple disciplines in the cleaning and remediation industry. She understands what is required in training to guarantee consistency of operations and reliably excellent standards of service.